Help Center
Frequently Asked Questions
Find answers to common questions about our services
EezzyMart is an all-in-one e-commerce marketplace offering everything from daily essentials to electronics and fashion — connecting trusted sellers with buyers across Bangladesh.
Browse products, add items to your cart, fill in delivery details, choose a payment method, and confirm your order — that's it!
You can browse freely without an account, but you'll need one to place orders, save favorites, or track deliveries.
Absolutely! Every product and seller is verified to meet our quality standards. Counterfeit items are strictly prohibited.
Inside Dhaka: 1–2 business days. Outside Dhaka: 2–4 business days. You'll receive a tracking number once your order ships.
We accept bKash, Nagad, Rocket, debit/credit cards, and Cash on Delivery (in select areas). All payments are encrypted and secure.
100% safe. We use SSL encryption, secure servers, and verified payment gateways to protect your data and transactions.
Once shipped, you'll receive an SMS or email with a tracking link for real-time updates on your delivery.
Yes, before the order is shipped. Once dispatched, you can request a return or exchange after delivery.
We comply with Bangladesh's Digital Security Act and our Privacy Policy. Your data is encrypted and never sold to third parties.
Yes! Download our Android or iOS app for a faster, smoother shopping experience with real-time tracking and deals.
Absolutely! Enjoy flash sales, seasonal discounts, and exclusive loyalty rewards for registered members.
Still Have Questions?
Our support team is always ready to help you with anything you need.
Still have questions? Contact our support team.