Privacy Policy
At EezzyMart, your privacy is our priority. Learn how we collect, use, share, and protect your personal information when you use our platform.
Overview
At EezzyMart, your privacy is our priority. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our platform — whether as a buyer, seller, or virtual shop owner. By using EezzyMart, you agree to the terms outlined in this policy.
1. Information We Collect
We collect information to provide better services and a smooth shopping experience.
Information You Provide
- Full Name
- Contact Information (phone, email, address)
- Account credentials (username and password)
- Payment details (securely processed via authorized gateways)
- Delivery and billing addresses
- Product reviews or feedback
- Business documents (for sellers or virtual shop owners)
Information Collected Automatically
- Device details (IP address, browser, OS)
- Usage data (pages visited, clicks, time spent)
- Location data (if enabled)
- Cookies and similar tracking technologies
2. How We Use Your Information
- Process and deliver your orders.
- Communicate about your account or support requests.
- Provide personalized product recommendations and offers.
- Improve website, app, and customer experience.
- Verify user identity for sellers or shop owners.
- Detect and prevent fraud or unauthorized use.
- Comply with applicable laws in Bangladesh.
3. Sharing Your Information
- EezzyMart never sells or rents your personal data. We only share with trusted partners for legitimate business purposes:
- Payment processors – to process secure transactions
- Logistics partners – to deliver your orders
- Marketing or analytics providers – to enhance user experience
- Regulatory authorities – when legally required
4. Data Security
- EezzyMart uses industry-standard security practices, including SSL encryption, secure servers, and restricted employee access to sensitive data.
- While we work to protect your data, no system is completely risk-free. Keep your credentials safe and do not share them with others.
5. Your Rights
- Under Bangladesh's Digital Security Act (2018), you have rights to:
- Access and correct your personal data
- Request deletion of inaccurate information
- Withdraw marketing consent
- Object to certain processing
- Request data usage details
6. Cookies and Tracking
- We use cookies to recognize returning users, save preferences, analyze site performance, and show personalized offers.
- You can disable cookies in browser settings, but some functions may not work properly.
7. Data Retention
- We retain your data only as long as needed to complete transactions, comply with laws, or resolve disputes.
- Once no longer required, data is securely deleted or anonymized.
8. Children's Privacy
- EezzyMart is for users aged 18 and above. We don't knowingly collect data from children.
- If such data is found, it's deleted immediately.
9. Updates to This Policy
- We may update this Privacy Policy periodically. All updates will be posted with a new "Last Updated" date.
- Continued use of EezzyMart implies acceptance of the revised terms.
For privacy-related inquiries, contact us at:
privacy@eezzymart.comLast Updated: March 3, 2026